Frequently Asked Questions
At HR Merchant Services, we believe in transparency and empowering our clients with knowledge. Below are some of the most frequently asked questions about our services, processes, and policies. If you still have questions, feel free to CONTACT US.
Answer: We specialize in high-risk merchant accounts, credit card processing, ACH/e-Check processing, e-wallet consulting, and international company formation services
Answer: A high-risk merchant account is designed for businesses that operate in industries with a higher likelihood of chargebacks, fraud, or regulatory issues. These accounts provide secure, flexible payment processing even in complex industries.
Answer: Yes. We offer global payment solutions including international merchant accounts, e-wallet consulting, and assistance with international company formation.
Answer: Our main office is in New York City, but we work with banks from all over the world, and will work with you to find the best solution and the best location for your business.
Answer: The time to approval of a high risk merchant account, depends on several different factors, these will be discussed during the application stage with your account rep, we will request certain documents for your application, if you have all documents that are required then the application process will move faster than if you do not.
Answer: Please contact us to let us know what you are selling, and we will let you know. We only process for legal products and services.
Answer: Again all clients are different and will have different rates for their services, best thing to do is contact one of our reps and they will discuss with you what type of fees and rates that you can expect after your application is submitted.
Answer: In most cases you will have to switch to our state of the art gateway, but we have had clients keep their current gateway and shopping carts, this can be discussed with our tech department once you are setup.
Answer: We work with clients from all parts of the world, please contact us to discuss your specific needs.
Unfortunately this kind of thing has become the norm lately, and yes we do have an express service for clients that have either lost their merchant account or their current processor is down, Contact us right now to get your site and business up and running, and to partner with a professional company to avoid these kind of occurrences from ruining your business.